Privacy Policy

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At Revitalize Massage & Wellness ("we," "our," or "us"), we are committed to protecting your privacy and safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, schedule appointments, purchase services or gift cards, or otherwise interact with our business.

Information We Collect

We may collect the following types of information:

Personal Information

• Name

• Address

• Email address

• Telephone number

• Date of birth

• Emergency contact information

• Appointment history

• Information submitted through contact forms

• Information provided when purchasing gift cards or services

Health Information

As part of providing massage therapy services, we may collect health-related information, including:

• Medical history

• Health conditions

• Medications

• Injuries

• Treatment goals

• Session notes and assessments

This information is collected only as necessary to provide safe and effective massage therapy services.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Website usage data

• Pages viewed

• Date and time of visits

How We Use Your Information

We may use your information to:

• Schedule and manage appointments

• Provide massage therapy and wellness services

• Maintain client records

• Communicate regarding appointments

• Send appointment reminders via email or text message

• Process payments

• Respond to inquiries

• Improve our website and services

• Comply with legal and regulatory requirements

• Send promotional communications when permitted by law

Appointment Scheduling and Client Records

We use Noterro to manage appointment scheduling, intake forms, treatment notes, and client records. Information submitted through Noterro is subject to Noterro's security measures and privacy practices.

Client records are maintained in accordance with applicable Florida laws and professional standards governing massage therapy practices.

Payments

Payments and gift card purchases may be processed through Square. Payment information is collected and secured by Square in accordance with their privacy and security practices.

We do not store complete credit card information on our website or business systems.

Text Messages and Email Communications

By providing your phone number or email address, you consent to receive communications related to:

• Appointment confirmations

• Appointment reminders

• Scheduling updates

• Follow-up communications regarding services

You may also receive occasional marketing communications if you have opted in. You may unsubscribe from marketing emails at any time.

Message and data rates may apply for text messaging services.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly.

Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with trusted third-party service providers that assist us with:

• Appointment scheduling

• Payment processing

• Website hosting

• Email communications

• Business operations

Information may also be disclosed when required by law, court order, or regulatory authority.

Protection of Health Information

While massage therapy practices are generally not considered covered entities under the Health Insurance Portability and Accountability Act (HIPAA), we recognize the sensitive nature of your health information and take reasonable measures to protect its confidentiality.

Access to client records is limited to authorized personnel who require the information to perform their job responsibilities.

Record Retention

Client records are retained in accordance with Florida laws, professional standards, insurance requirements, and business needs.

Children's Privacy

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children through our website without appropriate parental involvement.

Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

You may request to:

• Review personal information we maintain about you

• Update inaccurate information

• Request corrections to your records

• Withdraw consent for marketing communications

Certain records may be retained as required by law or professional obligations.

Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no electronic transmission or storage method can be guaranteed to be completely secure.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any revisions will be posted on this page with an updated Effective Date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

Revitalize Massage & Wellness
Website: www.RevitalizeMassageOcala.com
Email: info@RevitalizeMassageOcala.com
Phone: 352-509-1776